Frequently Asked Questions

What size gloves should I buy?

Please see our sizing chart and measuring instructions. Sizing Information

What are the gloves made of?

Our tough nitrile, PVC and nylon gloves offer you numerous excellent results as a hypoallergenic designed product including the ability to avoid allergenic reactions some people may experience with common rubber or latex glove products.

There is NO LATEX RUBBER or common rubber used in the manufacture of HandsOn® Gloves!
Some insect repellant liquids or sprays may contain chemicals or substances which deteriorate synthetic product components in all synthetic products produced by many manufacturers, not just our gloves; so, please read the product safety labels for your protection. Our product components generally have high resistance to chemicals, oils and punctures; this is accomplished without compromising elasticity and flexible strength. That’s the foundation of tough and durable HandsOn® Gloves!

How long will my HandsOn Gloves last?

The HandsOn Gloves’ palms and nodules are designed and formulated to provide good longevity but are also designed not to be too hard or coarse so as to provide the best tactile response for the user while not causing any discomfort to the animal.

Whilst the glove is designed to last for several hundred washes, like any item designed for a variable amount of use, its lasting life will depend on the frequency and type of use. With proper care and usage and the gloves will potentially provide effective and rewarding grooming to the owners and their animals for years to come. In a commercial situation longevity will vary, depending on the number of uses per day and the conditions in which the HandsOn Gloves are utilised.

HandsOn Gloves are only designed for animal grooming and washing. Any other type of use, such as general farm work, rigging, digging, fencing etc will have a greater impact on the lifespan of the product. If HandsOn Gloves were designed for general duties they would lose effectiveness as the ultimate grooming product.

When is my payment processed?

Your credit card will be processed at the time of ordering.

How long does it take to get my order

Orders will usually ship in 1-10 business days. Australia Post delivers reliably to all parts of Australia within 1-2 weeks. Unforeseen events, heavy shipping seasons and remote locations may alter our shipping expectations.

How will my order be shipped?

We use Australia Post parcel post to send all orders.

Do I need to be there to sign for it?

No.

Do you ship to P.O. boxes?

Yes.

Do you ship internationally?

We ship Australia and New Zealand wide only.

Can I order by phone?

No, we currently accept web orders only.

How do I clean my gloves?

Simply hand wash and air dry.

How do I contact customer service?

Head on over to the contact information page for all of the details!

What is your Privacy Policy?

Your privacy is very important to us. Read our Privacy Policy and Terms & Conditions.